Legal information

Privacy Policy

Last updated:

1. Data controller

Cotiza tu Cocina (the “Platform”) is responsible for processing personal data collected through this website and the WhatsApp channel used for commercial quote requests.

Cotiza tu Cocina is an independent commercial platform focused on quote requests for materials, surfaces, kitchen countertops, bathrooms and interior projects.

Formal legal and contact details may be completed or updated in future versions of this policy.

2. Data we may collect

Depending on how you interact with us, we may process:

  • Name or identifier provided on WhatsApp or in messages.
  • Phone number.
  • Email address, if you send it voluntarily.
  • Approximate project measurements.
  • Photos of the area or project, if you share them.
  • Material preferences, variants or categories viewed.
  • Messages and content sent via WhatsApp.
  • Browsing and analytics data (pages visited, interaction events) when measurement tools are active.

3. Purposes

We use data to:

  • Respond to quote requests and commercial guidance.
  • Suggest material options and project scope.
  • Confirm availability and similar alternatives when applicable.
  • Prepare formal proposals with sector partners.
  • Improve site and catalog experience.
  • Measure web interaction (e.g. category modals, WhatsApp clicks) when analytics is enabled.

4. WhatsApp channel

When you click a WhatsApp link, you continue the conversation outside this site, under WhatsApp and Meta Platforms terms and privacy policies.

Cotiza tu Cocina does not fully control data processing inside the WhatsApp application; we recommend reviewing that service’s privacy policy.

5. Retention

Data is kept as long as needed to handle commercial requests, follow-up and applicable obligations, then may be anonymized or deleted under reasonable operational and legal criteria.

6. Third parties

We may share information with suppliers, commercial partners, fabricators or installers only when necessary to handle your request. We do not sell personal data for unrelated advertising.

7. Your rights

You may request access, correction, update or deletion of your data via the WhatsApp channel shown on the site or any formal contact method published later. We will respond within a reasonable timeframe under applicable law.

8. Security

We apply reasonable technical and organizational measures. No Internet system is 100% secure; share photos and data responsibly.

9. Minors

The service is intended for adults or authorized representatives who can request quotes. We do not knowingly collect data from minors.

10. Changes

This policy may be updated. The “Last updated” date at the top indicates the current version.